Discovery and scope
Define goals, users, existing systems and success measures.
Business and enterprise systems
CRM and Customer Relationship Management
A tailored scope for CRM and Customer Relationship Management, connecting the user experience, admin tools, workflows and integrations in one system architecture.
DETA / ENSISTEMLER / CRM-MUSTERI-YONETIMI
A system designed around your operations
A tailored scope for CRM and Customer Relationship Management, connecting the user experience, admin tools, workflows and integrations in one system architecture.
DETA / EN · FEATURES
Core system modules
Records and relationships
Keep customer, employee, document, task and operations records connected and searchable.
Workflows and tasks
Set approvals, assignments, reminders, status changes and notifications around business rules.
Roles and permissions
Control access by user, team, branch and data scope.
Dashboards and reports
Use operational indicators, exports, audit trails and management reports.
DETA / EN · PROCESS
From discovery to launch
Architecture and prototype
Design the data model, user flows, integrations and first experience.
Build and validate
Develop in iterations and check security, usability and acceptance.
Launch and improve
Plan the transition, brief the team and improve using measured results.
DETA / EN · FEATURES
Architecture, security and sustainability
Secure defaults
Least privilege, secure sessions, validation, backups and access logs.
Integration discipline
Documented APIs, webhooks, error handling and data mapping rules.
Measurable operations
Event logs, performance goals, error tracking and useful reporting.
Maintainability
Modular design, recorded decisions, version control and transferable documentation.
DETA / EN · FEATURES
Technology and implementation scope
Programming languages and stack
TypeScript, PHP, Python, SQL, REST API
Target platforms
Web CRM, mobile CRM, sales and service panels
Integrations and APIs
Email, telephony, forms, ERP, marketing automation
DETA / EN · CTA
Discuss your projectLet’s design a system for your needs
Tell us about your workflows, users and integrations, and we will define a practical scope.